If you are searching for the latest BSNL customer care numbers, WhatsApp support, toll-free helplines, or email contacts, this post provides everything you need in one place. BSNL (Bharat Sanchar Nigam Limited) offers various contact options for mobile, broadband, and landline customers across India.
Whether it’s a billing issue, a network problem, or a service request, this guide will help you reach BSNL support faster.
📲 BSNL Customer Care Number (All India)
| Service Type | Customer Care Number | Availability |
|---|---|---|
| General Enquiries | 1800-345-1500 | 24×7 |
| Mobile Support | 1503 | 24×7 |
| Broadband / Landline | 1500 / 1800-345-1504 | 24×7 |
| Enterprise Support | 1800-425-1957 | Mon-Sat, 9 AM – 6 PM |
💬 BSNL WhatsApp Support
BSNL provides limited WhatsApp support for promotional messages and quick self-service.
| Service | WhatsApp Number |
|---|---|
| BSNL Support | +91 94180 53333 |
Note: Availability and response times may vary.
📧 BSNL Email Support (Official Contacts)
| Support Type | Email Address |
|---|---|
| General Query | portalhelpdesk@bsnl.co.in |
| Broadband | bbsupport@bsnl.co.in |
| Corporate | cmdbsnl@bsnl.co.in |
🛠️ Step-by-Step: How to Reach BSNL Customer Care Faster
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Dial the Short Code (1503) Directly from BSNL Mobile for faster routing.
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Use 24×7 Toll-Free Numbers for landline and broadband from any phone.
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Contact via WhatsApp for basic queries, but expect delays on complex issues.
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Email for Written Records: Use email for complaints that require tracking.
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Escalate if Needed: If unresolved, escalate through the BSNL appellate authority via their portal.
🕑 BSNL Customer Care Working Hours
| Support Type | Hours |
|---|---|
| Mobile / Broadband / Landline | 24×7 (Voice Support) |
| Enterprise / Corporate | Mon-Sat: 9:00 AM – 6:00 PM |
| WhatsApp / Email | Business Hours Preferred |
❓ Frequently Asked Questions (FAQs) About BSNL Customer Care
1️⃣ Is BSNL customer care available 24×7?
Yes, BSNL offers 24×7 support for mobile, broadband, and landline services via phone.
2️⃣ How can I raise a complaint with BSNL?
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Call 1503 or 1800-345-1500
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Email: portalhelpdesk@bsnl.co.in
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Visit selfcare.bsnl.co.in
3️⃣ Does BSNL have live chat support?
As of now, BSNL primarily offers phone, email, and WhatsApp support; live chat is limited.
4️⃣ Can I contact BSNL via WhatsApp for urgent issues?
WhatsApp support is mostly for general queries, not complex complaints.
5️⃣ How long does BSNL take to resolve complaints?
Usually within 24-72 hours for most issues.
📝 Conclusion
For any BSNL-related queries — from mobile recharge problems to broadband complaints — this updated guide offers the quickest ways to get help 24×7. Save these numbers and contacts to resolve issues faster.
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