If you’re looking for the latest and verified Amazon customer care numbers in India, you’re in the right place. Below you’ll find toll-free helplines, WhatsApp contacts, email support addresses, and step-by-step instructions to quickly reach Amazon’s support team.
🔔 Amazon Customer Care Number India (24×7)
Toll-Free Helpline:
📞 1800 3000 9009
Available 24×7 for all Amazon India customers.
💬 Amazon WhatsApp Support (India)
As of now, Amazon India does not officially provide WhatsApp support for general customer service.
👉 For the latest updates, always check Amazon India’s official website.
📧 Amazon India Customer Support Email
For specific complaints, refunds, or escalations:
✉️ cis@amazon.com (Corporate Customer Service)
✉️ amazonpay-escalation@amazon.in (Amazon Pay-related issues)
⚠️ Note: Email replies may take 24-48 hours.
🛠️ Step-by-Step: How to Contact Amazon Customer Care Faster
📱 Via Amazon App:
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Open the Amazon India App.
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Go to “Help & Customer Service” under your account.
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Select the order or issue you need help with.
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Choose between Call Back or Chat Support.
🌐 Via Amazon Website:
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Login with your account.
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Select the issue > Click Chat or Phone Support.
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Request a callback for quicker resolution.
🕒 Amazon India Support Hours
| Service | Availability |
|---|---|
| Toll-Free Phone | 24×7 |
| App / Website Chat | 24×7 |
| Email Support | 24-48 Hours |
| Not Available |
❓ Amazon India Customer Care FAQs
1️⃣ Can I call Amazon customer care anytime?
Yes, their toll-free number 1800 3000 9009 is available 24×7.
2️⃣ How fast will Amazon solve my issue?
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Simple queries: Resolved in minutes via chat/call.
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Refunds / Complaints: 1-3 business days.
3️⃣ Is there an escalation process for unresolved complaints?
Yes. After contacting standard support, you can escalate through email:
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cis@amazon.com (Corporate team for India)
4️⃣ Does Amazon offer doorstep service for issues?
For product-related complaints, returns, and exchanges, Amazon arranges pick-up and replacements from your doorstep.
🚩 Important Tips for Faster Amazon Support
✅ Always keep your order ID ready.
✅ Be clear about your issue when using chat or calling.
✅ Check Amazon Help Pages before escalating.
🏆 Why Trust This Information?
We update this guide regularly to ensure you receive verified, accurate, and trusted contact details directly sourced from Amazon India.
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⭐ Final Words
For any shopping, order, or payment-related issues on Amazon India, use the official toll-free number 1800 3000 9009 for the fastest help. Always prefer app-based support for order-related queries to get quicker resolutions.
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