Bank of Baroda Customer Care Number: Complete 24×7 Support Guide (2025)
Bank of Baroda (BoB) is one of India’s leading public sector banks, known for its wide network, diverse banking services, and a commitment to providing excellent customer support. Whether you are a savings account holder, a loan customer, an NRI, or using credit/debit cards issued by the bank, reaching out to BoB’s customer service is essential when queries or problems arise.
In this article, you will find a detailed list of Bank of Baroda customer care numbers (national & city-wise), WhatsApp banking options, toll-free numbers, email IDs, IVR options, and FAQs to help you resolve your banking issues efficiently. This updated guide is especially useful for 2025.
Bank of Baroda Customer Care Numbers by Region
| Region / City | Toll-Free / Local Customer Care Number |
|---|---|
| All India (24×7) | 1800 5700 / 1800 5000 |
| PMJDY Customers | 1800 102 7788 (Available 6:00 AM to 10:00 PM) |
| Credit/Debit Cards | 1800 22 33 44, 1800 258 44 55, 1800 102 44 55 |
| Missed Call Services | Balance: 8468001111 Mini-Statement: 8468001122 |
| NRI / Overseas | +91 79 6629 6009, +91 79 4904 4100, +91 79 2360 4000 |
| WhatsApp Banking | +91 84338 88777 |
Why Customer Support Matters in Modern Banking
Today, instant resolution of issues is more important than ever. Whether it’s a failed transaction, unauthorised debit, technical error, or general information query, reliable access to 24×7 support defines your banking experience. Bank of Baroda has continually improved its communication channels to serve its vast customer base better.
BoB offers an array of helpline numbers and smart banking options, allowing customers to avoid branch visits and get solutions from home, any time of day.
National-Level Customer Care Numbers
For most general banking queries, these two toll-free helpline numbers are available nationwide:
- 1800 5700
- 1800 5000
These numbers are accessible 24×7 and are suitable for inquiries related to account balance, statements, ATM card blocking, cheque status, fund transfers, and more.
Additional Hotlines:
- Credit/Debit Card Queries:
- 1800 22 33 44
- 1800 258 44 55
- 1800 102 44 55
- PMJDY-specific Helpline:
- 1800 102 7788
- Timing: 6:00 AM to 10:00 PM (All Days)
These helplines are powered with multilingual support and are ideal for customers using basic savings accounts under government financial inclusion schemes.
City-Wise Customer Care Numbers (Sample Table)
| City | Local Customer Care Contact |
| Mumbai | 022-6698 5000 |
| Delhi | 011-2332 7845 |
| Kolkata | 033-2286 0505 |
| Chennai | 044-2345 6789 |
| Hyderabad | 040-2325 4155 |
| Bengaluru | 080-2226 6901 |
| Ahmedabad | 079-2657 6401 |
| Pune | 020-2551 1223 |
WhatsApp Banking – Easy & Fast
Bank of Baroda offers seamless WhatsApp banking via the number +91 84338 88777.
What You Can Do:
- Check account balance
- Get mini statement
- Block ATM/debit card
- Check loan status
- Request cheque book
- And more
To activate:
- Save the number 8433888777 on your phone.
- Send a “Hi” on WhatsApp.
- Follow the menu prompts to access services.
This service is available 24×7 and is safe, secure, and multilingual.
Missed Call Services for Quick Info
You can get your balance and mini-statement through a simple missed call from your registered mobile number:
- Balance Inquiry: Give a missed call to 8468001111
- Mini Statement: Missed call to 8468001122
These services are free of cost and do not require internet access.
Email Support Contacts
| Query Type | Email Address |
| General Queries | cs.ho@bankofbaroda.com |
| Card-related (fraud, loss) | bobsupport@cardbranch.com |
| NRI Banking Support | nribo@bankofbaroda.com |
| Corporate & Business Queries | corporate@bankofbaroda.com |
Always mention your account number (partially masked), branch name, and full name while emailing to receive faster responses.
Step-by-Step Guide: Calling Customer Care
- Dial the Toll-Free Number: 1800 5700 or 1800 5000
- Select Language Option: English, Hindi, Regional Languages
- Choose Your Query Type:
- Press 1 for Account Info
- Press 2 for Credit/Debit Cards
- Press 3 for Blocking Lost Cards
- Press 4 for Loan Support
- Speak to an Executive or Use Self-Service Options
NRI Customer Care Support
NRI customers can access BoB support anytime using international hotlines:
- +91 79 6629 6009
- +91 79 4904 4100
- +91 79 2360 4000
Time zones and international holidays are considered in their response model. NRI customers can also email nribo@bankofbaroda.com for detailed queries.
Final Words
Having up-to-date contact information for your bank is no longer optional. It’s a necessity. Bank of Baroda offers one of the most responsive, versatile, and tech-enabled customer support frameworks in India.
Whether you are an urban or rural customer, domestic or international, traditional or digital banking user, this guide ensures you always know how to contact Bank of Baroda customer care with speed and clarity.
Bookmark this article for future reference and share it with friends or family members who might need this information.
FAQs About Bank of Baroda Customer Care
Q1. Is Bank of Baroda customer care available 24×7?
Yes, toll-free numbers 1800 5700 and 1800 5000 are available 24×7.
Q2. Can I block my lost card using IVR or missed call?
Yes. You can use the IVR system to block a card or contact 1800 22 33 44.
Q3. Is WhatsApp Banking safe?
Yes, BoB uses end-to-end encryption and OTP-based verification for secure communication.
Q4. How can NRIs resolve issues from abroad?
By calling +91 79 numbers mentioned above or writing to nribo@bankofbaroda.com.
Q5. Are these services available on Sundays and holidays?
Yes, most toll-free and WhatsApp services are available 24×7, including holidays.
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