Looking for Jio Fiber customer care support? Whether you’re facing internet issues, billing queries, or need a new connection, this complete guide helps you reach Jio Fiber support 24×7 — fast and hassle-free.
📱 Latest Jio Fiber Customer Care Numbers (Updated 2025)
| Support Type | Contact Details | Availability |
|---|---|---|
| 📞 Toll-Free Number | 1800-896-9999 | 24×7 (All India) |
| ☎️ JioCare Helpline | 199 (Jio users only) | 24×7 |
| 📲 WhatsApp Support | +91 70005 70005 | 24×7 (Auto/Agent) |
| 📧 Email Support | care@jio.com | Replies within 24 hrs |
📍 Jio Fiber State-Wise Customer Care Numbers (India – 2025)
| State/UT | Jio Fiber Toll-Free Number | Regional Support Contact / Notes |
|---|---|---|
| Andhra Pradesh | 1800-896-9999 | Same as national – local support via MyJio App |
| Arunachal Pradesh | 1800-896-9999 | Service based on coverage area |
| Assam | 1800-896-9999 | Regional center in Guwahati |
| Bihar | 1800-896-9999 | Patna-based regional team |
| Chhattisgarh | 1800-896-9999 | Covers Raipur, Bilaspur |
| Delhi (NCT) | 1800-896-9999 / 199 (Jio only) | Dedicated support team for Delhi NCR |
| Goa | 1800-896-9999 | Regional technician scheduling via app |
| Gujarat | 1800-896-9999 | Strong support presence in Ahmedabad, Surat |
| Haryana | 1800-896-9999 | Covers Gurugram, Faridabad |
| Himachal Pradesh | 1800-896-9999 | Mostly remote service and callback |
| Jharkhand | 1800-896-9999 | Ranchi support hub |
| Karnataka | 1800-896-9999 | Bengaluru team active for fiber queries |
| Kerala | 1800-896-9999 | Kochi, Thiruvananthapuram-based service |
| Madhya Pradesh | 1800-896-9999 | Bhopal support center |
| Maharashtra | 1800-896-9999 | Dedicated teams in Mumbai, Pune |
| Manipur | 1800-896-9999 | Service depends on availability |
| Meghalaya | 1800-896-9999 | Remote support only |
| Mizoram | 1800-896-9999 | Limited Jio Fiber availability |
| Nagaland | 1800-896-9999 | Support via main toll-free only |
| Odisha | 1800-896-9999 | Bhubaneswar support team |
| Punjab | 1800-896-9999 | Support in Chandigarh, Ludhiana, Amritsar |
| Rajasthan | 1800-896-9999 | Jaipur call center assists directly |
| Sikkim | 1800-896-9999 | Remote scheduling via app or WhatsApp |
| Tamil Nadu | 1800-896-9999 | Chennai-based support |
| Telangana | 1800-896-9999 | Hyderabad regional helpdesk |
| Tripura | 1800-896-9999 | Service requests via WhatsApp or email |
| Uttar Pradesh (West/East) | 1800-896-9999 | Lucknow, Kanpur, and Noida support zones |
| Uttarakhand | 1800-896-9999 | Dehradun coverage |
| West Bengal | 1800-896-9999 | Kolkata and Siliguri-based support teams |
| Jammu & Kashmir | 1800-896-9999 | Support availability varies by zone |
| Ladakh | 1800-896-9999 | Limited coverage – confirm on MyJio app |
| Chandigarh (UT) | 1800-896-9999 | Punjab team also services here |
| Puducherry | 1800-896-9999 | Chennai circle coverage |
| Andaman & Nicobar Islands | 1800-896-9999 | Check availability via app |
| Daman, Diu & Dadra Nagar | 1800-896-9999 | Gujarat circle supports these UTs |
| Lakshadweep | 1800-896-9999 | Coverage not active currently |
🚀 How to Reach Jio Fiber Support Faster – Step-by-Step
Option 1: Call Toll-Free Number
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Dial 1800-896-9999 from any number.
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Select language and press 1 for Jio Fiber.
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Choose from:
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1: Technical Issues
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2: Billing & Recharge
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3: New Connection
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Wait for an agent or request a callback.
Read More: Bank of Baroda Customer Care Number
Option 2: Use WhatsApp Support
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Save +91 70005 70005 to contacts.
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Open WhatsApp and send “Hello”.
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Select JioFiber from the menu.
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Chat with JioBot or request a human agent.
Option 3: Email Jio Fiber
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Compose an email with your JioFiber ID, contact number, and issue description.
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Send to care@jio.com
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Expect a reply within 24–48 hours.
🕔 Jio Fiber Customer Support Timings
| Support Channel | Availability |
|---|---|
| Phone Support | ✅ 24×7 |
| WhatsApp Chat | ✅ 24×7 (Auto + Live) |
| Email Support | ❌ 9 AM – 9 PM (Daily) |
🛠️ Common Jio Fiber Issues Handled by Support
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Slow or No Internet
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Fiber Router Setup or Replacement
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Installation/Activation Delays
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Recharge or Plan Issues
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OTT App Activation Help (e.g., Netflix, Hotstar)
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Disconnection or Relocation Requests
❓ Frequently Asked Questions (FAQs)
Q1: Is Jio Fiber customer care toll-free?
Yes, both 1800-896-9999 and 199 are toll-free numbers.
Q2: How can I track my service request?
Use the MyJio App > JioCare > Track Request.
Q3: Can I book a technician via WhatsApp?
Yes. The WhatsApp bot allows you to schedule visits for common technical issues.
Q4: What if Jio Fiber is not available in my area?
Call support or check availability on the Jio Fiber website.
📝 Final Words
Jio Fiber offers reliable 24×7 support across multiple platforms to ensure your internet experience stays smooth. Whether it’s a minor glitch or a major concern, their toll-free number, WhatsApp, and email options have you covered.
Stay connected, stay supported. ✅
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