Are you facing an issue with your mPokket loan, repayment, or app login? Don’t worry—mPokket customer care number and support channels are here to help. Whether you’re a student, a working professional, or someone who has taken a loan through mPokket, knowing how to contact mPokket support is crucial.
In this complete guide, we will cover everything you need to know about mPokket customer care number, email support, help through the app, FAQs, and how to resolve your issues quickly.
✅ What is mPokket?
mPokket is a popular online loan app in India that offers instant personal loans to college students and salaried professionals. Through the mPokket app, users can apply for short-term loans ranging from ₹500 to ₹30,000. These loans are typically credited directly to your bank account or Paytm wallet within minutes.
Since everything is handled digitally, users often look for mPokket customer care number when they face issues such as:
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KYC verification problems
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Loan application errors
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Delayed disbursement
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Repayment queries
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Login or app crash issues
And that’s exactly what we’re going to help you with.
📞 mPokket Customer Care Number: How to Reach Them
As of now, mPokket does not have a dedicated customer care number for calling, but they offer excellent customer support through in-app chat, email, and helpdesk forms.
However, if you’re searching for the mPokket customer care number, it’s important to know that mPokket has made it clear on its official platforms that the best way to reach support is through in-app options.
❗ Beware of Fake mPokket Customer Care Numbers Online
Many fake websites and scammers post random phone numbers claiming to be the mPokket customer care number. Please avoid calling any unofficial numbers, as mPokket only provides support via official platforms. These fake numbers may try to scam you or ask for sensitive information.
💬 Official mPokket Customer Support Channels
Since there’s no active mPokket customer care number, here’s how you can officially reach their support team:
1. 🟢 mPokket In-App Chat Support (Fastest Response)
The best way to get support is from the in-app chat feature.
Steps to use mPokket chat support:
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Open your mPokket app.
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Go to the “Help & Support” or “Contact Us” section.
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Tap on Chat with Us.
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Choose your issue from the list and start chatting.
Chat support is available 24×7 and is the fastest way to resolve issues.
2. 📧 mPokket Customer Care Email ID
You can also email your queries to the official support email.
Email Address:
support@mpokket.com
When sending an email, include the following:
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Registered mobile number
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Your full name
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App-related issue in detail
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Screenshot (if any)
This method is helpful for sharing detailed issues like KYC failure, repayment receipt, or technical errors.
3. 📝 mPokket Helpdesk Support Form
If you can’t access the app or prefer to fill out a form:
Visit: https://www.mpokket.in/contact
Here, you can submit your complaint or query directly. Fill in your details and wait for the team to respond within 24–48 hours.
🧾 Common Issues and How to Get Help via mPokket Customer Care
Let’s break down common problems and how to get them resolved with or without a mPokket customer care number:
📌 1. KYC Not Verified or Rejected
Solution:
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Open the app, go to the KYC section.
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Check if your documents are uploaded properly (Aadhaar, PAN).
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Use chat support to ask for manual verification or guidance.
📌 2. Loan Not Disbursed Even After Approval
Solution:
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Make sure your bank or Paytm wallet details are correct.
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Contact mPokket support through in-app chat or email with your loan ID.
📌 3. Repayment Not Updated or Showing Overdue
Solution:
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Upload your payment receipt through email or the app.
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Contact chat support with your transaction ID and date of payment.
📌 4. Forgot Password or App Login Failed
Solution:
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Tap on “Forgot Password” in the app.
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Reset with your registered mobile number.
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If login fails, contact mPokket via email or help form.
⚙️ How to Use mPokket App Support Efficiently
If you’re trying to avoid the long wait times of a typical customer care number, follow these tips for faster service:
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Always include your mobile number in the first message/email.
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Be clear about your issue (e.g., “Loan not received even after 48 hours”).
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Attach documents if needed (screenshot of error message or payment).
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Use the app chat during working hours for faster responses.
🛡️ Tips to Stay Safe While Contacting mPokket Support
Since many people search for mPokket customer care number online, they are often misled by scam websites. Here are a few tips to keep yourself protected:
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Never share your OTP or banking details with anyone.
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Do not trust any mPokket helpline number shown on random websites.
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Contact only through the official app, email, or site.
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Report fake numbers to mPokket or cybercrime.
🎯 Final Words on mPokket Customer Care Number
Although there’s no official mPokket customer care number, the app provides quick and efficient support through other channels. Whether you’re facing issues with KYC, repayment, or app usage, using the in-app chat or emailing support@mpokket.com is the most secure and reliable way.
So, the next time you search for mPokket customer care number, remember: the best help comes from within the app or the official website—not through third-party phone numbers.
🧠 FAQs – mPokket Customer Care Number & Support
❓ Does mPokket have a customer care number?
No, mPokket does not offer a direct customer care number. Users are advised to use in-app chat, email support, or help forms only.
❓ How can I contact mPokket customer care?
Use one of the following:
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In-app chat support (fastest)
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Email: support@mpokket.com
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Help form: https://www.mpokket.in/contact
❓ Is there any WhatsApp number for mPokket support?
No, mPokket does not provide customer care via WhatsApp. Avoid fake WhatsApp numbers.
❓ How long does mPokket support take to reply?
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Chat Support: Within minutes during working hours
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Email: 24 to 48 hours
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Help Form: Up to 48 hours
❓ Can I visit mPokket office for complaints?
mPokket operates fully online, so they don’t entertain walk-in customer support. Use digital methods only.
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